About Us

About the Contributors --

Todd C. Haugland
Senior Technical Trainier - MSP

Ernest Byrd
Senior Sales Engineer, MSP RM

Eric Anthony
Manager, Sales Engineering, MSP

Jeff Hardee
Sales Engineer, MSP (Service Desk)

Colin Muir
Senior Sales Engineer, MSP RM (UK)

Richard Dowdy
Sales Engineer Associate, MSP RM

Brian Teasely
Sales Engineer Associate, MSP RM

David Ianetta
Sales Engineer, MSP RM

Andrew Crihfield
Sales Engineer, MAXfocus RM

Bill Wilson
Sales Engineer, GFI MAX US
...rest in peace, our brother.

About AllThings  --

We need to get information/documentation out quickly, period.  And sometimes, we come out with stuff quickly that isn't even published!  How cool is that?  Find our more at the FAQ ...

About SolarWindds MSP --

SolarWindsMSP is the most successful Managed Service Provider (MSP) platform in the world with over 15,000 monthly subscription customers in more than 100 countries that continues to add hundreds of new MSP’s each and every month

Its success is born from not just offering comprehensive, class-leading software that’s easy to use, fast to install and low effort to maintain, the value that MSP delivers goes well beyond the software itself. It provides a vibrant and highly collegiate community of more than15 ,000 MSP’s to share ideas, joint problem solve issues and often collaborate to help each other’s businesses grow.

SW/MSP also offers a huge range of business assets to help MSP’s position and market their services, demand generation material to drive leads for their business and sales ideas to help them close those deals.

SW/MSP offers the complete package of software, support, community sharing and demand generation tools to help MSP’s grow their business.

SW/MSP is part of the SolarWinds International product portfolio.

SW/MSP has office world-wide, including the original HoundDog office is in Dundee, Scotland where. In this office is Sales and Support for UK and EU partners, as well as secondary support (Product Support Group).  Marketing and Finance, Engineering and Development are found in a flagship office in Edinburgh. 

The N-Central team has an office on The Isles in Cork, Ireland.

The primary RMM office int US is Durham North Carolina.  This office contains both the Sales and Support (including Product Support Group), Marketing & Comunication, and Finance teams for the Americas.

The N-Central Americas office is in Ottawa Canada.  Sales, Support, Marketing and Communication are set in this office as well.

Our Asia/Pacific office is in Sydney, Australia for Sales and Marketing.  Along with  this is an office in Manila where there is Support personnel.