Wednesday, June 28, 2017

Backup and Recovery Only Deployments - Setup

Written by: Robert Meehan

Backup and Recovery can be deployed through RMM to clients that want only backups.  By following the information below you can use just the backup for your clients and be charged only for backup.

ATTENTION!  If the system is not set correctly beforehand additional charges may apply.  Read our article What NOT to Turn On to avoid fees for non monitoring clients regarding what NOT to turn on so you are not charged anything additional.  Once the system is set correctly, simply follow the steps below to create a Backup and Recovery only deployment.

What NOT to Turn On to avoid fees for non monitoring clients

Written by: Robert Meehan

We've said it before, we'll say it again, RMM can be used not only as a Remote Monitoring tool, but as a "foot in the door" using more traditional concepts for end-users/clients.  

Monday, June 26, 2017

Performance Monitoring: Making it meaningful...

     Quite often I may interact with a new Partner that has installed a MSP RMM agent on a Server platform, and I get the question: "How do I address these alerts?".  In response, I first have to explain what the monitors are focused on and what the alerts really mean.

Are you using Performance Monitoring Checks?  IF yes, are your thresholds set appropriately?  Let's find out.

Monday, May 22, 2017

Keep calm and standardize - Monitoring templates

The word that we love and fear.

We all know that standardizing our IT practices makes us more efficient and profitable.  However creating those standards can be a rather daunting task.

This is Part 2 of the series. 

Looking to create an Event log check across multiple devices?  Maybe there is an important service that needs to be monitored on all machines. Let's cover how we can do this using Monitoring Templates.