The dreaded failed check, some nightmares are real.

Written by David Ianetta

More often than I like, I see something in an RMM dashboard that causes me to shudder; and really it should be keeping the MSP up at night.

For me, it normally pops its ugly head out unexpectedly during a routine training tech walk.

An MSP calls to get refresher on the RMM Dashboard; or perhaps they are new and I am explaining how to understand and adjust checks.

And there it is.

It’s up on the screen, for both of us to see.

The dreaded Failed Login Check!

Alerting in MAX Backup

Using MAX Backup one of the areas I feel isn’t widely used as it could be is the alerting options.  Having to manually check for the status of backups and managing devices on mass can often be time consuming so what I am hoping to achieve today is

• Using alerting to pro-actively notify you and your customer of any problematic backup
• Using custom views to help build your personalised default view in the dashboard
• Set up the dashboard to search for devices with specific criteria (e.g. no backups in X days, tracking size of data sets, Localspeedvault sync status).  There is so much information you can target
• Use the Cloud Management Console like a live wall chart only showing devices with specific problems

So let’s scratch the surface and see what we can do with alerting in MAX Backup