Often times you have a client that needs
access to their computer from home. The only obvious way is to give them access
to the MAXfocus RMM dashboard. There are some downsides to that: by default
they have the ability to remote into any computer in the dashboard.
The other less known way is to install the Take Control
Viewer to their home PC and then create a Take Control link through the RMM API.
This article will take you step by step through the process.