Web Protection Part 2: Setting up a New Policy

In Part 1, we discussed how to have the initial conversation with your client's concerning Web Protection and how their company handles monitoring and managing their user's web activity. We now move into setting up a demonstration for the client to illustrate the benefits of Web Protection. To start out with your new customer, you can offer to run Web Protection on a single, active device for 30 days in order to collect data. This information is what can be viewed per device, and is what drives the generated ports. This demonstration gives you the best opportunity to illustrate the type of data that the client is not currently capturing, and helps them ensure that they are monitoring web access effectively.

The question of Best Practices

Written by David Ianetta

One of the most common question I get asked from someone who is new to the RMM Dashboard is, “what are some of the best practices I can put into place?”

This is a fair and responsible question. It stems from the desire is to avoid reinventing the wheel and take advantage of some of the experience of those who have gone before you.

However the answer to the “Best Practice” question in the realm of remote management is not as straight forward as it seams.