The key to getting the most out of MSP RMM Service Desk is being able to accomplish as many tasks as possible while on the go. This includes working site visits, opening support tickets for your clients, entering time, and tracking mileage. Currently, you can track the amount to be billed for mileage but you are unable to track it at xxx per mile/kilometer in a detailed format.
The
following steps enable you to account for the distance traveled and at what
rate in the staff agent management portal: