Keep up with your Dashboard Skillset, request a Tech Walk!

by David Ianetta

Once upon a time we could count on twelve years of school followed by some college and then happily say goodbye to books and study.

Sure, we might want to improve a skill here or there, but once you landed a good job the rest of your education was combined with experience.

As Aerosmith sang, "Dream On...Dream On..."

Those of us who work in the IT field we know that time has long past. We constantly need to improve our skill set, or get left behind.

Virtual Drive is literally here!!

         

 VD stands for Virtual Drive and it is a feature available with GFIMAX Managed Online Backup (MOB) and GFIMAX Backup and it gives additional functionality that works well with either backup solution. It is a separate download so you didn't miss it in your backup manager. (I thought I would mention this just in case you stopped reading to go and find out why you didn't have it in yours) 

        

I'd like a System State Backup with a side of critical data and databases please!!

                 I'm sure all of you sit down with your clients periodically, if not you should, to go over their current state of affairs in regards to their network and their business technology needs and suggest what you feel is necessary; which should include some type of  backup solution. Translation - Tell them what they need with people skills :) These types of conversations need to be addressed because they don't have a proper working solution in place or if you've decided that you should be in charge of the backups since you will be blamed for it if your customer doesn't have the data they need when they need it. I call it the CYA (Cover Your Agreement) policy.  This scenario would give both you and your client piece of mind. So when it comes time to introduce possible solutions and alternatives, I'm also certain MSPs lead with some type of hardware appliance that does full images so that you can bring them back up rather quickly with either another image,some type of virtualization in the cloud capabilities, or maybe even both.  Then the new customer will probably give you one one of these three responses: 

Performance REPORTING

Well, we here at ATM.com like to think that we came up with some rather clever ways to calm some of the spurtive alerts that originate from servers in your dashboard.  Well, the Development team did us one better! 

We Don't Need No Stinking Group Policy!!

Yeah, so everyone's talking about pushing out the agent in a domain, but not every client has a domain, do they?  I mean, we've all had a Dentist office for a client.  And they're just smart enough to know that the big "wide telephone-looking cable" goes into the back of the computer and the other end goes into that  Link-gear or Net-sys box in the closet, right?

Ugh.  So while you (and all the engineers) may not want that kind of client, their money spends just as well as anyone else's, so let's get them up to (technical) speed as much as we can, OK?  But before I can do that, I need to get my agents on their machines without watching someone's root canal in living color.  So, how does that happen?

Oh my MOB! It's Here!

Managed Online Backup has been released to all regions except Austrailia/APAC.  Details can be found on our Forum:

Dashboard v5.22 and Agent v8.11 RC released

Please take a look at the Start Guide and the Getting Started Video before asking too many questions about it.

We'll post some real-life type of deployment scenarios over the weekend - please stay tuned!

Communication with MAV - 7 Jan 2012

There was a communication issue with Managed AntiVirus on 7 January ... information is posted at GFIMAXSTATUS --

Sneak Peak: Flash MOB!

OK, not really a flash MOB.  Just MOB - Managed Online Backup from GFIMAX.  Here's the first look under the covers.  Put on a bib, you're already drooling.

 

Keep an eye out for updates -- we'll let you know when it's LIVE!!